Frequently Asked Question

How much does In-Out Board cost? How can I purchase copies or add more copies to my existing network?

Why aren't In-Out Board 1 users visible in In-Out Board 2?

Why can't I see all the other users on the network?

Can In-Out Board take advantage of fast user switching offered by Windows XP and Mac OS X?

How do I set up In-Out Board to operate over multiple LANs using the Internet?

Q: How much does In-Out Board cost? How can I purchase copies or add more copies to my existing network?

A: In-Out Board is sold on a per-user basis with volume discounts as you increase your purchase quantity (current pricing)

When you first install In-Out Board it will run in full working demo mode for 45 days. Once you purchase In-Out Board and receive your registration code via e-mail you simply enter that code directly into In-Out Board (use the "Registration.." option in the Edit menu). Note that you only need to enter in this code on one computer and In-Out Board will take care of informing all the other In-Out Board users that they are now fully registered!

You can purchase more licenses at any time to increase the number of In-Out Board users on your network. Just make sure you are connectect to the Internet, go to the About Box or the Help menu and choose "Purchase More Users" and buy number of extra users you want right from our Web Site. We will send you a new registration code for you to enter just as above.

Q: Why aren't In-Out Board 1 users visible in In-Out Board 2?

A: In-Out Board 2 runs independently of previous versions of In-Out Board. You can install the new version, play with it and test it, but still use your current version of In-Out Board. While you can import your settings from In-Out Board 1 into In-Out Board 2, In-Out Board 1 users cannot see the status of In-Out Board 2 users, or visa versa.

Q: Why can't I see all the other users on the network?

A: There are a number of possible reasons:

• You may have not properly set up a TCP/IP network on your LAN. If your LAN is not connected to the internet via a DSL or cable modem, you will need to manually configure your IP addresses. To do this on a Macintosh, go to the TCP/IP control panel (OS 9) or the Networking pane of the System Preferences (OS X). On Windows XP, open Network Connections, located in the Network and Internet Connections Control Panel. Right click on the network connection you'd like to configure, then click on Properties. On the General tab, click " Internet Protocol (TCP/IP)", then click Properties. In each of these cases, you enter in the manual IP address for each computer of the form 192.168.1.x where x is different for each computer. Make sure also to use the subnet mask 255.255.255.0
• All users on your network need to have the same port listed in
  their Networking window. You can check which port In-Out Board is using by opening up the In-Out Board Networking window using menu item Edit/Networking and looking at "Listen for connections on port". The default port number is 23142.
• If you are configuring your network TCP/IP settings manually you need to make sure that the Subnet Mask is exactly the same for all the computers on your network. Sometimes people mistakenly enter in both 255.255.0.0 and 255.255.255.0 at the same time. This won't work!
• If your computer is protected by a firewall you need to add the In-Out Board port number to the firewall's list of allowed ports (both for TCP and UDP packets). Mac OS X and Windows XP have built-in firewalls. Additionally many wireless routers (including Airport) may act as firewalls.OS X users can check this in the Sharing panel of System Preferences. Windows XP users, open Network Connections, located in the Network and Internet Connections Control Panel. Choose "Change settings of this connection" for the desired network. On the Advanced tab, note whether "Protect my computer and network by limiting or preventing access to this computer from the Internet." is checked. If it is, make sure to add a Service for In-Out Board by clicking on Settings. All others should make sure any third party firewalls are configured properly.

Q: Can In-Out Board take advantage of fast user switching offered by Windows XP and Mac OS X?

A: With fast user switching, multiple users are logged on to the same computer simultaneously. It is not possible at this time for multiple users of In-Out Board to be logged on to the same computer. When you switch users and would like to access In-Out Board, you'll need to log out of the previous user first.

Q: How do I set up In-Out Board to operate over multiple LANs using the Internet?

A: Here are 10 easy steps to networking remote LANs. Suppose you have two LANs, home and office. Let's start with your office LAN: