"It's more convenient than QuickConference, without the server
and without the expense. I have heard a lot of positive feedback
about the "quick" responses, which are especially helpful for our
more "keyboard" challenged personnel. The product has been very
stable on our Macs and works quickly over our network. The receptionist
relies on it heavily to contact attorneys who are already on the
phone with clients to let them know when their appointments are
here, or to let them know that they have another client holding.
Secretaries are able to let their attorneys know that they are going
to lunch, or that they have documents requiring signatures, without
having to interrupt phone calls or open the door on a closed door
meeting. It is just the solution I was looking for to keep communication
up and running in our busy environment."
--Ingrid A. Blaauw, Manager of Information
Technology, Los Angeles, CA Blakely, Sokoloff, Taylor & Zafman
"When all 6 lines are ringing, and everyone I am trying to reach
is on the phone, it can get a little overwhelming. Thank goodness
for SnapTalk. It really is a lifesaver. I can let the attorneys
know someone is holding for them on the phone. The lawyers can"Quick
Reply," back instantly. When I head off to lunch, and I cannot find
my boss I can send him a SnapTalk and it automatically shows up
on his screen. With email he would have to check to see if anything
is there. With SnapTalk I am confident he will get the message ASAP"
--Sarah Jeromin, Receptionist, BSTZ
Why your law firm should use SnapTalk:
Secures your important information:
SnapTalk not only keeps all in house discussion off the web, but
encrypts any message or file sent over the Internet via TCP/IP to
ensure safe unsnooped delivery.
Keeps an eye on the clock for you:
In the billing process time is of the essence. Time tagged chat
for quick reference makes time keeping much easier.
Archives discussions for easy filing:
SnapTalk has a sophisticated archiving system that allows you to
save a discussion threads and reopen it at a later date to continue
from where you left off.
Contacts you the way you prefer:
Receptionists can contact lawyers without interrupting phone calls
or private close door meetings. Choose how SnapTalk alerts you,
with sound, a pop up message, or have it read incoming messages
to you if you need to keep your eyes elsewhere.
Works even when you're out:
With auto replies you can tell people trying to reach you, where
you are and when you will be back. When you return to your desk
you can see who was trying to reach you by looking at the "While
you Were Out Log. Use SnapTalk over TCP/IP to be hooked into the
office from your home or on a business trip.
Saves you time:
Choosing from unlimited "Quick Responses," lawyers can answer a
talk request with just the click of the mouse. In addition, organizing
your address book into case groups enables speedy messaging to the
right people. The intuitive user interface ensures that staff is
up and running quickly
Runs on the operating system you use, at the right price:
Averaging just $14/seat, SnapTalk is cross-platform running on both Windows (XP & 2000) as well as Mac OS X and Classic.